Privacy Policy

1. Introduction

LexIntel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered legal services, including our Lexia AI assistant.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or create an account.
Chat and Communication Data: Messages, questions, and documents you share with our Lexia AI assistant or through our chat features.
Document Content: Legal documents, case files, and other materials you upload for analysis or processing.
Professional Information: Law firm details, bar association information, and practice areas.

2.2 Information Automatically Collected

Usage Data: Information about how you access and use our services, including pages viewed, time spent, and features used.
Device Information: IP address, browser type, operating system, device identifiers, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather usage information.
AI Interaction Data: Conversation history, query patterns, and response quality feedback to improve our AI services.

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our AI-powered legal services and tools.
Communication: To respond to inquiries, send service updates, and provide customer support.
Personalization: To tailor our services to your specific needs and preferences.
Analytics: To analyze usage patterns and improve our platform's performance and user experience.
Legal Compliance: To comply with legal obligations and enforce our terms of service.
Security: To protect against fraud, unauthorized access, and other security risks.

4. Data Security and Confidentiality

We understand the sensitive nature of legal information and implement robust security measures:

End-to-end encryption for data transmission
Secure cloud storage with enterprise-grade encryption
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Employee confidentiality agreements and training
Compliance with attorney-client privilege principles where applicable

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our services (e.g., cloud hosting, AI infrastructure).
Legal Requirements: When required by law, subpoena, court order, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you explicitly authorize us to share your information.
Protection of Rights: To protect our rights, property, safety, or that of our users or the public.

We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations and resolve disputes
Maintain business records and archives
Improve and develop our AI services

You may request deletion of your data at any time, subject to legal and contractual retention requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Portability: Request a copy of your data in a portable format.
Opt-Out: Opt out of marketing communications or data processing activities.
Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, contact us at privacy@lexintel.co.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve our services and user experience
Deliver relevant content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LexIntel

322 Eighth Avenue

New York, NY 10001

Email: privacy@lexintel.co

General Inquiries: hello@lexintel.co

14. Compliance with Privacy Laws

We are committed to compliance with applicable data protection laws, including:GDPR (General Data Protection Regulation): For users in the European Economic AreaCCPA (California Consumer Privacy Act): For California residentsOther Applicable Laws: State, federal, and international privacy regulations